Managed Services Plan Levels
Let us help you pick the right IT Service Plan for your business.
Please NOTE: "Devices" are any IP enabled device attached to your network and typically include desktop and laptop computers, scanners, printers, routers, switches, etc.
Bronze Service Plan Level
The BRONZE level plan is for the smallest of businesses, including usually a couple computers, a router and at least one network printer.
- Up to 15 Devices
- 4 - 15 Hours Alloted per Month
- Guaranteed 4-6 Hour Response Time *
* On-site service response times may vary depending on your physical location.
Silver Service Plan Level
The SILVER level plan is the most popular solution for small to medium businesses with multiple departments, computers and network printers.
- 16 - 40 Devices
- 16 - 25 Hours Alloted per Month
- Guaranteed 2-4 Hour Response Time *
* On-site service response times may vary depending on your physical location.
Gold Service Plan Level
The GOLD level plan is for the largest businesses (many with multiple locations) and those that require immediate on-site response time at the drop of a hat.
- 41+ Devices
- Over 26 Hours Alloted per Month
- Guaranteed Max 2 Hours Response Time *
* On-site service response times may vary depending on your physical location.