Managed Services Plan Levels
Let us help you pick the right IT Service Plan for your business.
Please NOTE: "Devices" are any IP enabled device attached to your network and typically include desktop and laptop computers, scanners, printers, routers, switches, etc.
![](https://alaskaitsupport.com/images/plans/bronze-service-plan.jpg)
Bronze Service Plan Level
The BRONZE level plan is for the smallest of businesses, including usually a couple computers, a router and at least one network printer.
- Up to 15 Devices
- 4 - 15 Hours Alloted per Month
- Guaranteed 4-6 Hour Response Time *
* On-site service response times may vary depending on your physical location.
![](https://alaskaitsupport.com/images/plans/silver-service-plan.jpg)
Silver Service Plan Level
The SILVER level plan is the most popular solution for small to medium businesses with multiple departments, computers and network printers.
- 16 - 40 Devices
- 16 - 25 Hours Alloted per Month
- Guaranteed 2-4 Hour Response Time *
* On-site service response times may vary depending on your physical location.
![](https://alaskaitsupport.com/images/plans/gold-service-plan.jpg)
Gold Service Plan Level
The GOLD level plan is for the largest businesses (many with multiple locations) and those that require immediate on-site response time at the drop of a hat.
- 41+ Devices
- Over 26 Hours Alloted per Month
- Guaranteed Max 2 Hours Response Time *
* On-site service response times may vary depending on your physical location.